Terms of service

1. Introduction

Welcome to Casa Wholesale. By accessing or purchasing from our store, you agree to comply with the following Terms of Service. These terms apply to all customers, visitors, and users of our website.

2. General Store Terms

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Product prices, promotions, and availability are subject to change without notice.
  • You agree not to misuse our products or services for any unlawful purpose.

3. Products & Availability

  • We strive to provide accurate product descriptions, pricing, and stock information, but errors may occur.
  • In the event of an error, we may correct it and, if necessary, cancel or adjust your order with notice.
  • Substitutions may be offered in case of shortages, with your approval.

4. Pricing & Payment

  • All prices are listed in USD, unless otherwise stated.
  • Applicable taxes, duties, and shipping fees are calculated at checkout.
  • We accept major credit/debit cards, PayPal, Shopify Payments, and other approved gateways.
  • Payment must be completed before your order is processed.

5. Shipping & Delivery

  • Orders are processed and shipped according to our Shipping Policy.
  • Delivery times are estimated and not guaranteed.
  • Casa Wholesale is not responsible for carrier delays, weather issues, or customs restrictions for international orders.

6. Returns & Refunds

  • Returns and refunds are managed according to our Return & Refund Policy.
  • Certain items, such as beverages, perishables, and custom-printed packaging, are non-returnable except in cases of damage or incorrect fulfillment.

7. Wholesale & Bulk Orders

  • Minimum Order Quantities (MOQs) apply to wholesale and custom orders.
  • Lead times for custom bags and bulk packaging vary depending on production schedules.
  • Freight/LTL shipments may require appropriate delivery arrangements (dock access or liftgate service).

8. Limitation of Liability

  • Casa Wholesale is not liable for indirect or consequential damages, including lost profits or spoilage.
  • Our liability for any claim is limited to the purchase price of the product in question.

9. Intellectual Property

All trademarks, logos, product images, and brand names (including Casa Wholesale and affiliated brands) are the property of Casa Wholesale and may not be used without written permission.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New Jersey, USA.

11. Contact Information

For questions about these Terms of Service, please contact us:

Casa Wholesale
📧 Email: jqnationaldistributors@gmail.com
📞 Phone: (201) 496-8893